2400 North Preston Street
Ennis, Texas 75120-0400
800-624-8813 or 972-878-3896
Fax 972-878-9020
 
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Ennis Automotive - Company Policy

 

ENNIS AUTOMOTIVE TERMS AND CONDITIONS

PRICING

All prices are subject to change without notice. Every effort shall be made to maintain these published prices. All Ennis invoices will reflect the pricing at the time the order is placed.

TERMS

Open account is Net 30 from invoicing date for approved accounts. Payments should be made from invoice. Past due accounts are subject to a service charge at 52 days and closure of the account after 60 days. Returned checks will be charged a fee of $25.00. Collections and/or attorney’s fees, court costs, etc. will be added to amount owed in forced collections. C.O.D. terms are cash and/or company check on delivery.

STANDARD PACKAGES

The price sheet lists parts sold in standard packages. EAI reserves the right to change quantities ordered to standard package quantity. (Standard package quantity is subject to change.) Individual boxing available on all parts at a cost of .60 per part additional to bulk price.

CONDITIONS OF SALE

The terms and conditions of Ennis Automotive, Inc. shall be in full effect for all transactions. The EAI terms and conditions will supersede those on received purchase orders unless specifically agreed to by an officer of EAI.

SALES TAX

Customer agrees to accept all responsibility for any and all sales tax, excise taxes or similar taxes that apply to purchase of our parts and products.

SURCHARGE

Since potentially volatile commodities such as copper and fossil fuels are significant portion of our costs, we reserve the right to add temporary surcharges on our products.

DELIVERY

There is no charge for orders exceeding $5,000. All other shipping costs will be customer’s responsibility.
 

CORE PICKUP

Customer’s normal core returns will also be picked up on a space available basis by Ennis trucks. Please advise us of types and quantities when placing orders. Any other arrangements will be the responsibility of the customer, unless prior arrangements are made.

SHIPPING ERRORS

All shortages or shipping errors must be reported within 7 days after the shipment is received.

RETURNS

Any returns by a customer to us for R & R, Warranty Credit, and Stock Adjustment must be pre-authorized by Customer Service through the issuance of an RMA. Any such returns received without an RMA will be subject to a 50% service charge, if and when any credit is given.

The RMA# must be prominently displayed on the package, and a list must be enclosed.

R & R’s

 RMA should specifically inform us of the action desired by the customer and whatever data is known by the customer.

Warranty returns

Should be packaged carefully to prevent damage in shipping and handling. The observed defect must be in writing on the part or in a list.

Stock adjustments

Must be returned in original packaging and in condition to be resold. Minimum restock fee is 15%.

WARRANTY POLICY

Ennis Automotive warrants each of its products to meet all of Ennis’ specifications for that item, or all of the customer’s specifications, if communicated to us in writing when the order is placed, for a period of 90 days.

Our liability under this policy is limited to a credit for the invoice price, or replacement if the customer so desires.

We do not warranty any products for use on any type of aircraft.

CORE POLICY CHARGES and CREDITS

 It is our policy to make charges for cores in dollar amounts, and not to keep track of how many or of what type core a customer may buy or return for credit. All core charges are made in dollars, all core credits are given in dollars, and core bank balances are denoted in dollars.

CORE PRICES

Core prices will be set and re-set from time to time to reflect the supply and demand observed by us at any given time. We consider cores to be commodity items, whose value changes with supply and demand. Therefore, we reserve the right to change core prices without notice, as market changes require.

ELIGIBILITY

Core charges made to our customers will be "remembered" by our billing system for a period of 90 days. If during this time, a customer returns cores to us, he will receive an account credit for the value of those cores. This account credit is limited to the total amount of all core charges currently being "remembered" by our system. The total amount being "remembered" at any given time is the customer’s eligibility. If an eligible amount goes past 90 days without a credit being applied against it, it is "forgotten" by the system and is no longer eligible for a credit to be applied against it. Core return eligibility information is given at the bottom of every invoice and is accurate as of the date of the invoice.
 

CORE BANK

 If a core credit is received after an amount of previous core charges has become ineligible, or if a core credit is received after all eligible amounts have been credited, any excess amount will be credits to the customer’s "excess balance," commonly called his "core bank." Any amounts in the core bank will remain there indefinitely, until the customer liquidates it in one of two ways:

1. He may make new product purchases, in which case the core charges will be deducted from his excess balance and not appear in the invoice total.

2. He may agree to "sell" the cores to us on negotiated values and terms, for cash or an account credit. No checks will be issued unless a customer’s account is current within 30 days.

ALTERNATIVE TO CORE BANK :

In order to accommodate customers who do not want to use our traditional "core bank" facility, Ennis Automotive has developed an alternative method of accounting for billings and core returns. This alternative method will eliminate any linking of the two transactions, making them separate and distinct. The customer will then be free to dispose of his cores in whatever manner he sees fit. Assuming that we need his cores and that efficient transportation can be arranged, we will compete for these cores like any other core or scrap buyer.

If the customer decides to send us his cores, he will have two pricing options:

 1.  He may sell his cores according to our current listing of core prices.  A check will be mailed within 30 days from receipt of cores.

 2.  He may sell his cores to us at a set price per pound for armatures, stators and rotors. These prices may vary with the market price for scrap    copper and steel. The shipment must be sorted when received from the customer. A check will be mailed within 15 days from receipt of cores.

As always, the traditional core bank will be available to those who prefer it.

REPAIR & RETURN PROGRAM

Upon receipt of your core, Ennis Automotive will repair or rewind the part to meet specifications. Rotor and armature pricing assumes that the shaft is dimensionally good. Additional charges will apply for shaft repair or replacement. Freight charges will be added to invoice.

 

R & R Pricing Stators Rotors Armatures

Small - $35.00 Small - $30.00 Small - $30.00

Large - $50.00 Large - $45.00 Medium - $45.00

Large - $75.00

 

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